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Ocean Point Claims Company
Stuart Florida public adjuster Ocean Point home

Stuart Public Adjuster

If a hurricane, roof leak, or water loss hit your Stuart home or business and the insurer's payment fell short, Ocean Point Claims can help. We are a licensed Florida public adjusting firm based seven miles north in Hobe Sound, and we represent the policyholder, never the insurance company.
License
FL DFS #W829547
Lead adjuster
Eli Goins · FL #P159790
Experience
21 years · 500+ mediations
Rating
4.9★ (86 Google reviews)
Fee
No recovery, no fee
Your right
10-day cancellation
Reviewed by Eli Goins, FL DFS License #P159790 · Last updated
By Eli Goins · FL DFS #P159790 · Reviewed: · 4 min read

Short answer: A Stuart public adjuster represents you, not your insurer, on Martin County property claims, and under Fla. Stat. 626.854 the fee is capped and contingent. The Treasure Coast has taken repeated direct hits, from Frances and Jeanne in 2004 to Matthew, Nicole, and Milton since, so many Stuart roofs carry layered storm history carriers exploit. Ocean Point Claims (FL DFS #W829547) documents damage to the correct date of loss and holds carriers to the deadlines in Fla. Stat. 627.70131.

How Frances, Jeanne, Matthew, Nicole, and Milton wrote Stuart's claim history

In Martin County, storm damage is usually remembered by year. The 2004 season landed twice, with Frances and Jeanne crossing the Treasure Coast weeks apart and leaving a generation of roofs, soffits, and screen enclosures patched rather than replaced. Matthew brushed the coast in 2016 and reopened wind questions on those same aging roofs. Then Nicole came ashore in 2022 and Milton followed in 2024, stacking fresh wind and water losses onto buildings that had already absorbed three prior events. That repeat-exposure history is why Stuart claims rarely look simple: an adjuster can argue a leak traces to a prior storm, to wear, or to the current event, and the policyholder is left proving which. Sorting that causation chain is the work, and it is local work.


Historic downtown, the river, and the barrier island

Stuart is the county seat, and its building stock runs the full range. The historic downtown along the St. Lucie River holds older single-family and mixed-use structures where original materials, tile, plaster, terrazzo, period roof profiles, are no longer made, which turns even a partial loss into a matching dispute. Push east to Hutchinson Island and you are on a barrier island, where oceanfront buildings take direct wind and wind-driven rain, and where multifamily towers raise the master-versus-unit question: what the association policy covers versus what falls to the unit owner. The county's heavy waterfront single-family stock adds its own wrinkle, because intrusion near the river and the Intracoastal forces the wind-versus-flood fight that decides which policy, if any, pays. Most Stuart files we open touch at least one of these three: matching, master-versus-unit, or wind-versus-flood.


Sebring Florida public adjuster

Claim types we handle across Martin County

We represent policyholders, never insurers, on the full range of property claims across Martin County and the wider Treasure Coast: hurricane and wind damage, roof claims, sudden water losses and the mold that follows, fire and smoke, HOA and condominium association claims, commercial property and business interruption, and the denied, underpaid, or reopened files that started somewhere else. If your first payment did not cover the real scope, a supplemental claim is often the right path. We are headquartered in Hobe Sound, seven miles north of downtown Stuart, so this is our backyard, not a territory serviced from a distance. When a Stuart loss happens, we are minutes away, not a call center in another state.


Why Stuart settlements come up short

Underpayment here follows a few familiar routes. Scope reduction is the most common: the estimate omits code-required work, full tear-off, or interior drying, and the number lands low. Causation is next, because with multiple named storms in recent memory, carriers lean on prior damage and wear to discount the current loss. The third is matching, and it hits Stuart hard because of the housing stock. Florida Statute 626.9744 governs when a carrier must match, and on a historic downtown roof or an aging tile field where the existing material is discontinued, an insurer that pays to patch one slope rather than replace it leaves the owner with a mismatched, lower-value repair. We read those line items closely, because that is where dollars get quietly removed.


Satellite Beach Florida public adjuster

How Ocean Point builds and pushes a Stuart claim

It starts with a free review of your policy and your damage. We inspect on site, document conditions, and read the full policy, declarations, endorsements, exclusions, and sublimits, so nothing is missed. We build a detailed Xactimate estimate that reflects the true scope, then submit and negotiate the claim. Florida Statute 627.70131 sets the timeline the insurer must follow once a claim is filed, and we hold them to it. When the carrier will not move, we escalate through appraisal, mediation, or a Civil Remedy Notice under Florida Statute 624.155 when the conduct warrants it. If new damage surfaces or the payment falls short, the supplemental window under Florida Statute 627.70132 may still let us reopen the file.


Fees, timing, and talking to a Stuart public adjuster

Florida public adjusters work on contingency under Florida Statute 626.854, so our fee is a percentage of what we recover, and if there is no recovery, there is no fee. Florida law also gives you a 10-day right to cancel after signing. There is no cost and no obligation to learn where you stand. Call (888) 824-1306 for a free review, or reach us through our contact page. Ocean Point Claims holds Florida DFS license #W829547 and represents policyholders statewide; see our full list of locations or our Florida statewide public adjuster page. The sooner we see your policy and your damage, the more of the statutory timeline works in your favor, and the stronger your position before the carrier sets its number.

Frequently asked questions

How much does a Stuart public adjuster cost?
Ocean Point works on contingency: no recovery, no fee. Fla. Stat. 626.854 caps a Florida public adjuster's fee at 20% of the claim payment, and at 10% on claims tied to a declared state of emergency during the first year after the declaration. You also have 10 days to cancel the written contract.
The carrier blames my Stuart roof on an old storm. Is that allowed?
The carrier can raise it, but it has to be proven. The Treasure Coast has been hit repeatedly since Frances and Jeanne in 2004, so many Martin County roofs carry layered storm history and insurers often assign new damage to an older event. We document the property as it stands and tie damage to the correct date of loss.
What results has Ocean Point gotten in Stuart?
From our published case results, a [Stuart hurricane claim](/case-studies/chris-keli-stuart-tornado/) went from a $134,260 carrier offer to a $377,000 settlement, and a [Stuart plumbing claim](/case-studies/richard-patrice-stuart-plumbing/) went from a $53,000 offer to a $126,000 settlement. Every claim is different and past results do not guarantee an outcome, but those gaps show how far a first estimate can sit below a fully documented scope.
What are the deadlines to file a Stuart claim?
Under Fla. Stat. 627.70132 you generally have one year from the date of loss to report a new hurricane or windstorm claim and 18 months to file a supplemental. Once filed, Fla. Stat. 627.70131 requires the insurer to pay or deny the claim within 60 days of notice, subject to the statute's conditions.
What if my Martin County claim was denied or underpaid?
We build an independent scope, assemble the proof, and negotiate directly with the carrier. Where the insurer stalls or acts in bad faith, Fla. Stat. 624.155 provides remedies and we can pursue a [Civil Remedy Notice](/services/civil-remedy-notice-crn/). See our approach to [denied, lowballed, or underpaid claims](/claim-types/denied-lowballed-underpaid-insurance-claim/).

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Reviewed by Eli Goins, FL DFS License #P159790 · Last updated

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License
FL DFS #W829547
Experience
21 years · 500+ mediations
Rating
4.9★ (86 Google reviews)
Fee
No recovery, no fee